We can only accept payments through PayPal at this time, we apologize for any inconvenience because of this.
Please consider your local weather forecast before ordering! Our chocolates endure temperatures up to 18°C or approximately 65°F. Please remember that also temperatures which are too low, affect the chocolate's quality and taste. This is why we do not use any cooling method while shipping, to guarantee your chocolate's quality.
We only list a part of the products available to you, orders can be made anytime. Products that are not available at the time of ordering, will be manufactured. In that case, please allow a couple of extra days for your order to be delivered.
When your and our local weather forecast is favorable, we ship using registered mail. This takes up to 12 BUSINESS days to arrive.
Of course, we can ship using any of the shipping methods of your choice. In this case, the actual shipping is paid by the customer. Please contact us before ordering, so that we can set a price and send you a PayPal payment request.
We reserve the right to refuse or postpone any orders when the weather conditions aren't optimal.
Our aim is to provide you with the best quality and the best service. All products are handled and packed with care. This implies that our responsibility concerning delivery is restricted to the point where we hand over your order to the post office. We cannot be held responsible for what happens during and after shipping of the product.
We keep you informed about your order at any time. Please contact us whenever you would like some extra information or when you feel there is a problem. Please consider clearance costs to be unlikely, but not impossible. Tax offices may charge you additional VAT, or local taxes, but this is also rather unlikely.
If you should not be satisfied with your order, please contact us within 7 days of receipt, so that we can work out a solution that pleases both parties.
Thank you for shopping with us!
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